aee77 Privacy Policy — Your Information Is Completely Safe

1 Purpose and Scope of Data Collection

aee77 serves players in Bangladesh as a safe and reliable online gaming platform. Certain personal information must be collected to operate our services properly. This Policy explains what information we collect, how we use it, and what your rights are.

We collect only the information necessary to provide our services, manage accounts, process financial transactions, and ensure security. Collecting unnecessary information goes against our policy.

1.1 Directly Collected Information

When you register on aee77 or use our services, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport information (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, bank account details)
• Account login credentials

1.2 Automatically Collected Information

When you browse our website, some information may be collected automatically:

• IP address and device identification information
• Browser type and operating system information
• Site usage patterns and navigation history (via cookies and log files)
• Session duration and page visit records

2 Purpose of Data Use

aee77 uses collected information only for the following purposes:

• Account Management: Creating, verifying, and maintaining your user account.
• Identity Verification: Running the KYC (Know Your Customer) process to prevent fraud and ensure security.
• Financial Transactions: Processing deposit and withdrawal requests and keeping transaction records.
• Customer Support: Resolving your questions and complaints and providing 24/7 live chat assistance.
• Promotional Communications: Sending information about bonuses, promotions, and new offers, subject to your consent.
• Safety and Security: Detecting unauthorized access, fraud, and suspicious activity.
• Legal Obligations: Complying with applicable laws and regulations.

We never sell your information to third parties or rent it out for marketing purposes.

3 Data Storage and Security

aee77 uses the highest industry-standard security measures to protect your information. The key elements of our security framework are as follows:

3.1 Encryption Technology

All data exchanged between our servers and your device is protected through SSL (Secure Socket Layer) encryption technology. This ensures that no third party can access your personal or financial information.

3.2 Data Storage Policy

Your information is stored on secure, encrypted servers. We retain data only for as long as necessary — while your account is active and for the period required to meet legal obligations. Excess data is deleted after an account is closed.

3.3 Internal Access Controls

Only authorized personnel among our staff can access your personal information, and only for the purpose of providing services. All staff are bound by strict confidentiality agreements.

4 Sharing Information with Third Parties

aee77 may share information with third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and bank transfers to complete transactions.
• Technology Providers: Necessary information is shared with technology partners who help operate the platform, but they may use it only for the specified purpose.
• Legal Authorities: Information may be provided to competent authorities in the case of a court order or legal obligation.
• Fraud Prevention: Limited information may be shared with authorized partners for detecting and preventing fraud.

Except in the circumstances above, we do not transfer your information to third parties under any circumstances. Before providing information to any third party, we ensure they also follow appropriate data protection policies.

5 Cookie Policy

The aee77 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Essential for running the site's core functions (login sessions, security).
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze site usage patterns and improve the experience.

5.2 Cookie Controls

You can disable cookies at any time through your browser settings. However, please note that disabling essential cookies may cause some site features to not work properly.

6 Your Rights

As a user of aee77, you have the following rights over your personal information:

6.1 Right to Access Information

You can find out at any time what information we have stored about you. Contact our support team to receive this information.

6.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request a correction. Information can be updated through account settings or via our support team.

6.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

6.4 Right to Object to Data Processing

You may object to the processing of your information for certain purposes, particularly for marketing communications. If you withdraw your consent, we will stop processing your information for that purpose.

6.5 Right to Data Portability

You may request a copy of your personal information in a machine-readable format.

To exercise any of the above rights, email [email protected] or use the site's 24/7 live chat feature. We will respond to your request within a maximum of 30 business days.

7 Protection of Minors

aee77 is a responsible gaming platform and our services are intended only for those aged 21 and above. We do not knowingly collect or process any personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their child has registered on our platform, please contact us immediately.

8 International Data Transfers

Due to the requirements of our technology infrastructure, your information may sometimes be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• Adequate data protection laws exist in the country to which the data is transferred.
• The organization receiving the data complies with our privacy standards.
• SSL encryption is used for the data transfer.

9 Policy Changes and Updates

aee77 reserves the right to change or update this Privacy Policy as needed. If any significant changes occur, we will:

• Post a clear notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of this page.

If you continue using the platform after a policy change, it will be assumed that you have agreed to the new terms. We therefore recommend visiting this page regularly.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: available once you log in to the site

Our privacy team will review your complaint and aim to respond within a maximum of 30 business days. We take all privacy-related concerns very seriously and are committed to resolving them promptly.

aee77 believes that privacy is a fundamental right. We do not simply run a gaming platform — we build long-term trust and relationships with each of our members. Protecting your information is the foundation of that trust.